Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 403.228.2934 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.
Our professional staff has a combined 70 years of experience in the decorative plumbing and hardware industry. We pride ourselves on providing top notch customer service from beginning to end and beyond! The Royal Flush tailors its selections to each of its clients’ individual projects; with an extensive variety of products we can work within any budget and style. Come and visit our showroom where our expert staff will be able to make your bathroom and kitchen dreams a reality.
Michael has owned and operated Royal Flush since 2008. He took over the business from his mother Jeanne Docherty and continues to be a large part of the family legacy as a passionate and active member of the design and construction community in Calgary. Michael is a husband and father of 3 young active boys. When he isn’t chasing them around he enjoys fly fishing.
Kara has been in the Kitchen & Bath industry for 19 years. She started in the industry at a young age after completing her Bachelor in Fine Arts from University of Victoria. During the early years of her career she also completed a Diploma in Interior Design from BCIT. She is married and a mother of two young children and in her spare time enjoys cycling, yoga & wine.
Caitlin has been with Royal Flush since 2012. She has a certificate in Interior Decorating from Bow Valley College and has been working in the design industry for 12 years. Caitlin has always had a passion for design and loves working with her clients to assist in creating their dream kitchen and bathrooms. Newly married she enjoys travelling with her husband, most recently exploring Croatia.
Susan joined the Royal Flush team in 2011, coming with over 20 years of sales management experience in both retail and as an entrepreneur. Currently she is in her 3rd year at U of C completing a certificate in Visual Arts specializing in Interior Design. She is happily married with 3 beautiful girls.
Rik has been a part of the Royal Flush Team for over 10 years. He is the first friendly face you'll see when you walk in our doors and always goes above and beyond for each of his clients. His hobbies include graphic arts, home renovations, historic architecture and antique automobiles. In his spare time you can find Rik serving passionately as the chairman for the Time Air Historical Society bringing an aviation museum to Lethbridge.
Jordan has been with the Royal Flush since 2008. He has an extensive knowledge of our products and is always willing to answer any questions you may have. He is your key point of contact for all pickups and deliveries. If you can't find him in the back he's out walking everybody's favorite employee, Sawyer.